Indeo Support

The Ligos Indeo Software Codecs package is distributed "as is" for use with applications that require these codecs for media playback.

Indeo and Microsoft Windows Issue

General – Beginning with the 2002 update to Windows XP (known as Service Pack 1), Microsoft began inconsistent changes regarding the inclusion of the Indeo codecs in its software, which at one time were always a base part of its operating system. For a long period of time, they were not available at all. However, a number of older webcams, games and multimedia titles require Indeo to be installed on the OS in order to function. The inconsistency remains the case of the recently released Windows Vista, Windows 7 and Windows 8 operating systems (which we do not support).

Please note that these are Microsoft's decisions alone, as Ligos honors any legacy Indeo Distribution Agreements between Intel and other parties. We are never informed in advance of Microsoft's decisions on this matter. Questions and comments should be directed to Microsoft through one of their support channels, or to the company from whom you purchased your software.

As an option to meet the needs of those Windows 95, 98, ME, NT, 2000 and XP (only) users who still require Indeo, Ligos has created an enhanced bundle of the Indeo codecs called Ligos Indeo Codecs. This package includes Indeo Video version 5.2, as well as support for the older Indeo Video 4.5 and Indeo Audio 2.5 codecs. Free versions of Indeo are no longer available from Ligos. Indeo versions 2.x and 3.x are no longer available, and no longer supported.

Please note that Indeo does not support playback of MPEG-4 content. Indeo is a codec that pre-dates MPEG-4. If you have been referred to Ligos to purchase an MP4 codec or player, it is a mistake as offer no solution for MPEG-4 encoding or decoding.

Windows XP Vista SP2 and Windows 7 – As of May 2009, Ligos noticed indications that Microsoft had begun including versions of Indeo in these operating systems and associated updates, as is their right. These are treated as Core System Files, and cannot be disabled or overwritten by the user. As a result, Ligos Indeo Software Codecs are not usable with these operating systems. In addition, some applications require Indeo 5.11 or greater and may not function on these newer Microsoft OSes. Unfortunately, Ligos is unable to provide a solution to users having issues with this change. Users should contact the original manufacturer of their application or webcam for help, and contact Microsoft Support for a solution. If you have one of these OSes, you should not purchase Ligos Indeo Software Codecs as they will not install, and we are unable to provide refunds for this issue.

Windows XP Service Pack 2 and Vista – With the 2004 update to Windows XP (known as Service Pack 2), Microsoft has made security changes to the OS and Windows Media Player 9 and up that prohibit the direct playback of Indeo content online. Users will find that they will no longer be able to automatically play video files posted on the web if they were encoded with the Indeo codec. Windows Media Player will only play Indeo files if they are local (on your hard drive). Questions and comments should be directed to Microsoft through one of their support channels.

64-bit Windows Operating Systems – Please note that Indeo Codecs are not compatible with any 64-bit version of Windows OSes (Windows XP 64-bit Edition for Itanium systems, Windows XP 64-bit Edition Version 2003, Windows XP Professional x64 Edition, 64-bit versions of Windows Server, and 64-bit versions of Windows Vista, 7 and 8).

3rd Party Webcameras, Multimedia and Game Titles

Please note that we can only support the installation of the Ligos Indeo Codecs package itself, and the playback of Indeo encoded media through players like Windows Media Player. Ligos Corporation does not provide support for software or hardware titles that use Indeo (such as Carnivores, Thief II, Instant Immersion Language, Links, Encarta, Mafia, James Bond 007 Nightfire, Wheel of Fortune, Tonka Search and Rescue, Asheron's Call, Risk II, Logitech QuickCams, etc.).

If you have been referred to this page by a pop-up message or a third-party provider (for another hardware or software product), and are not certain that you require Indeo to make your product work, please contact the original manufacturer. We cannot provide support for or answer questions regarding third party products. In addition, as Ligos Indeo Codecs is a downloadable product, we do not offer refunds once the purchase has been made. Please see the section on Sales Policies for additional information and to get assistance.

If you have difficulty installing Indeo, please refer to the documentation at the link below. If you continue to have difficulty with your game or multimedia title after the proper installation of Indeo, you will need to contact that company for further assistance.


See also "Indeo Frequently Asked Questions & Sales Notes"

Indeo for Macintosh Platforms
Indeo codecs are no longer offered by Apple for Macintosh platforms or QuickTime. There are no plans for an OS X version of the Indeo codecs.